Refund Policy

Effective Date: May 09, 2025

This Refund Policy outlines the terms and conditions governing the eligibility, processing, and issuance of refunds for subscription services offered by KPAONE, accessible at https://kpaone.com and via our official mobile applications.

1. Non-Refundable Subscription Fees

All subscription payments made through the KPAONE CRM platform are considered final and non-refundable. By completing a subscription transaction, users acknowledge and agree that the payment grants access to the platform’s suite of services and promotional features.

Our services are designed to enhance market visibility and brand awareness. We do not guarantee specific results, such as increased leads or business performance, and no part of the subscription fee constitutes a performance-based promise.

2. Scope of Services

KPAONE CRM provides a set of tools and services aimed at improving client relationship management and digital market presence. These features are intended to support strategic decision-making and operational efficiency.

We encourage all users to carefully review the details, scope, and limitations of their selected subscription plan before proceeding with payment.

3. Exceptions & Discretionary Refunds

While payments are generally non-refundable, KPAONE CRM may consider refund requests under the following exceptional circumstances:

Duplicate charges due to technical errors
Unintentional or incorrect billing caused by system malfunctions

All refund requests must be submitted in writing to our support team within 7 calendar days of the original transaction. If approved, refunds will be processed to the original payment method within 7 to 15 working days.

KPAONE reserves the right to evaluate and approve or reject any refund request at its sole discretion.